Address: Shop No. 4 Building 15C Lane 3 Corner Main, Phase V Zamzama Commercial Area Karachi, 75600
Contact: 021-35295038
Find us on Google Maps: https://maps.app.goo.gl/8MUtT9HisAWJn2vx8
Frequently Asked Questions
Please read our FAQ before sending us a message.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
We accept payments via Bank Transfer Online or through JazzCash wallet only, cash on delivery option is available for Karachi only. Please note the item will only be dispatched / delivered once payment has been confirmed in our account.
After you have placed your order, you will receive an acknowledgement e-mail or call from us to confirm that your orders have been received. However, do note that orders will only be shipped when your payment has been approved and billing and delivery address is verified.
All orders will be processed within 2 working days, excluding weekends and public holidays.
Once the order has been dispatched, a Whatsapp confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner TCS through their tracking website.
Yes. We only sell authentic watches and accessories. We take great measures to ensure items sold by OnTime Collection are 100% authentic. All items originate from manufacturer and are carefully inspected upon arrival to ensure quality and authenticity.
Yes, all the watches from OnTime Collection are covered by our two-year extensive Warranty.
OnTime Collection is the authorized seller of many brands, and the non-authorized seller to several others but, every watch from OnTime Collection is guaranteed to be:
* i. Protected by two year warranty.
* ii. 100% Genuine and Authentic with manufacturer’s serial number.
* iii. Shipped in its original box with its original packing and owner’s guide.
* iv. The warranty coverage is in effect for two years from the date of purchase on all brand name watches unless otherwise specified.
OnTime Collection will service every brand name watch sold on our website for a period of 1 to 3 years after purchase (depending on the brand). Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper
time will be serviced under our warranty program. Our warranty does not cover “external damage” to the product. Improper repair or warranty service performed by someone other than OnTime Collection will void this warranty.
Send us an email
support@ontimecollection.com.pk
